All you want to know about Hulala Voucher

Q: Can I buy a Hulala voucher with confidence?

A: You can be rest assured. Your credit card details are transmitted by SSL directly to a secure electronic vault which mean we don't store your credit card number on our servers or anywhere else.

Q: What happens after I purchase?

A: You will receive an email confirming that your transaction has gone through. Your voucher will be in your Hulala Account under My Voucher tap. Click Print Voucher to get your voucher printed before go to redeem. Enjoy say "Hu-La-La"

Q: What happens if I buy the deal which is not "on" yet.

A: You will receive an email confirming that your transaction has gone through. When the deal reaches the minimum number of buyers, you will receive another email indicating that the discount is "on".

Q: When can I use my voucher after purchase? Can I use it immediately?

A: Vouchers will be available for redemption within 24 to 48 hours after the deal ends. Tips : Everything details will in the voucher to get guide you for redemption. Enjoy say "Hu-La-La".

Q: I want to buy as a gift. Can I dedicate to my friends?

A: When you buy a voucher as a gift, you need to tick the gift icon, key in the necessary information and continue with the transaction. You will receive an email confirming that your transaction has gone through and another email to notify you that you have dedicated the voucher for your friends or family that you key in.

Q: What if the deal doesn't reach its minimum number of buyers?

A: Dont worry we will refund the full amount you paid within 14 working days. However the token, will not be refunded (as they're only usable once). You can always suggest www.hulala.com.my to your friends invite them to register with us to earn more tokens. Easy. Suggest Now!

Using Hulala Vouchers

Q: I've gotten my hulala voucher! What is next?

A: You print it out, bring it to the merchant outlet and redeem it they are ready to welcome you.

Q: Why I need to call the merchant before I go redeem?

A: Sure. The reason why is the merchant need to arrange the slot or best possible time for you to enjoy your service that you purchase. Don't worry, it will only take while for you to book it. If you are facing trouble to book, please do contact us.

Q: How do you guaranteed that you voucher is valid?

A: Each hulala voucher comes with only one unique serial tracking number. Once that number is redeemed or used, it is not valid anymore.

Q: I buy 3 hulala vouchers carry my name. Are they transferrable?

A: Yes. Vouchers are tranferrable. Custtomer can buy many but only redeem once by the one per each, not valid for the same person. Retailers have the right to check and disallow the redemption of the voucher if the voucher is redeemed by the same person.

Business Owners

Q: I need more customers, can you we work together?

A: Yes. We have team working around the clock to find and work with you so that it helps you and be able to widen your customers base. We can't wait to hear from you. Please drop an email at contact us form or us directly +603 7781 3188

Q: I know a merchant has a very potential to grow, can I suggest the business to hulala.com.my? Do I get any benefits?

A: Hi there! We are very anticipated to hear from you if you have any idea at all to suggest a business to us. The best thing about that is you will enjoy a profit sharing terms based on the success listed and deal on of the total purchase deal. You want to know more? contact us form or us directly +603 7781 3188.